Client guide

Smart water valves Water damage prevention

The technology that protects your building — and your insurance premiums.

Water damage prevention

This guide explains, in plain terms, our water damage prevention solution: smart valves that detect leaks and automatically shut off the water supply, unit by unit.

Water damage is among the most frequent and most costly building claims. A leak that goes undetected for several hours can cause major damage, well beyond the unit where it started. This solution acts before the situation worsens. This document explains what our offering includes, without unnecessary jargon.

Leak detection: acting before the damage

How a leak is detected

Sensors installed at vulnerable points (under sinks, near water heaters, dishwashers or washing machines) continuously monitor for abnormal moisture. As soon as a leak is detected, an alert is triggered within seconds.

What this changes

Early detection : a slow leak, invisible to the naked eye, is spotted before it causes significant damage.
Continuous monitoring : the sensors work day and night, including when the unit is unoccupied.
Immediate alert : a notification is sent the moment a leak is detected, to your phone or to a monitoring service.

Automatic shut-off: cutting the water with no intervention

The principle

A motorized valve, installed on each unit’s water inlet, closes automatically as soon as a leak is detected, without waiting for human intervention. The water is cut at the source, limiting damage to the strict minimum.

Protection unit by unit

Targeted shut-off : only the affected unit is shut off, without affecting the rest of the building.
Simple reopening : once the situation is verified and corrected, the valve can be reopened easily, on site or remotely.
Autonomous operation : the valve acts even if no one is present to respond to the alert.

A solution suited to every building

Residential buildings : one valve per unit, for individualized protection and simplified management in a condominium.
Commercial buildings : strategic shut-off points based on the layout of the premises and sensitive equipment.
Single-family homes : a single valve on the main water inlet, for complete protection of the home.

A direct impact on your insurance premiums

Why insurers care

Water damage accounts for a significant share of home and commercial insurance claims. Automatic detection and shut-off considerably reduce the scale of a loss, something several insurers recognize.

Concrete benefits

Lower premiums : several insurers offer a discount to buildings equipped with automatic detection and shut-off systems.
Fewer claims : a fast response limits the extent of the damage, and therefore the frequency and cost of claims.
Evidence of diligence : the history of alerts and interventions demonstrates proactive risk management, an asset at policy renewal.

We can help you identify insurers offering discounts applicable to your installation.

Smart water valves

What this approach gives you

Speed

Detection within seconds and automatic shut-off, without waiting for human intervention.

Precision

A targeted shut-off per unit, protecting the affected unit without disrupting the rest of the building.

Peace of mind

Active protection even when you are away, with alerts sent straight to your phone.

Savings

A potential reduction in insurance premiums and a lower risk of costly claims.

Client guide

Our process, step by step

1
Site assessment: identifying vulnerable points and the water inlets to equip.
2
Design: selecting sensors and valves according to the building’s configuration.
3
Installing the motorized valves and the detection sensors.
4
Configuring alerts and, if desired, integrating with your existing security system.
5
Commissioning and testing: simulating a leak to confirm detection and automatic shut-off.

Smart water valves

Glossary

The technical terms in this guide, one sentence each.

Motorized valve: A device installed on the water inlet, able to close automatically on command or on detection.
Moisture sensor: A detector that spots abnormal water at a specific spot, such as under a sink or a water heater.
Early detection: Spotting a leak before it causes significant damage, often before it becomes visible.
Targeted shut-off: A water shut-off limited to the affected unit, without affecting the building’s other units.
Insurance discount: A premium reduction offered by some insurers to buildings equipped with recognized prevention devices.
Claim: An event giving rise to an insurance claim, such as water damage causing property loss.

Would you like a free assessment of your water damage risk? Contact your advisor to schedule an on-site visit.

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